Whilst experiencing a potential legal situation with a former employee, we were referred to Kiss HR by a business friend. We were told, ‘she doesn’t mess about’. Having already sought legal advice, which was going to work out rather expensive, we thought we’d give Kiss HR a call.
Initially, we thought that we would need to appoint an Employment Law solicitor as legal advice would be the only way forward but having explained the situation to Mel, she quickly pointed out the legalities of the issue, which instantly gave us the confidence that she would be able to support us and guide us through what needed to be done to bring this matter to a close.
Having forwarded various emails and messages from the former employee to Mel, her advice wasn’t just verbal but she informed us exactly what to write to the employee to make sure we covered ourselves legally. This letter and a couple of phone calls later, the former employee realised we had taken sound, professional advice, changed his mind and withdrew his allegations.
Having had Mel deal with our issue quickly and so efficiently, we would recommend her to anyone with any HR/legal issues. Not only is she excellent at what she does, she’s a lovely person and a fraction of the cost of an Employment Law solicitor. We’ll definitely use her again should we ever have any issues in the future.
Louise Evans – Office Manager, P & D York Travel
“Mel provides excellent advice to my company right from recruitment stage to drafting employment contracts and dealing with staffing issues quickly as and when they arise. Communication is excellent and her professional and friendly manner makes the employment process hassle free. She is up to date with current employment law and the rights the employees have, but also makes sure that as employers we had taken all the necessary steps to protect ourselves and our company from any future issues that may arise.”
Kevin Crockett, Bromley Hays Ltd http://bromleyhays.com
“Mel at Kiss HR has been a great support to us during the last year and has shown a wealth of knowledge and experience in HR. She is always close at hand with great advice. We highly recommend her services.”
Clare Gulley, Gulley Electrical Ltd http://gulley-electrical.co.uk
“Kiss HR is the perfect fit for us, Melanie is extremely personable and very efficient. We are now fully compliant, combined with a system that is bespoke to our business”
Graham Davis, Wiltshire Farm Foods https://www.wiltshirefarmfoods.com
“Melanie’s help with our HR issues as well as keeping us up to date is invaluable and all of my staff now have proper written terms and conditions of employment. I am happy to recommend Kiss HR and the efficient, friendly and helpful service; it’s one less thing for me to worry about.”
Neil Willetts, Trent Valley Tyres Ltd http://www.trentvalleytyres.co.uk
“Needed some quick professional advice on employee contractual issues. Kiss HR provided a prompt detailed reply covering all areas in question in a methodical and easy to understand manner. “
“We weren’t quite sure how best to tackle an issue of poor performance in the work place, so we sought advice from Mel at Kiss HR and as a result of our implementation of those performance measures suggested to us, we have seen an improvement in performance and an increase in turnover – thank you”
Paul Bonas, Atlas Handling Ltd http://www.atlashandlinguk.co.uk
“Thanks to Kiss HR, we now have a good robust set of terms and conditions in place for our employees – they’re happy and so are we. Mel also provides us with ad-hoc HR support, it’s great to know we have someone we can not only turn to when we have an employment issue, but more importantly, someone we can trust to provide us with up to date and accurate advice”
Paul Bonas, International Castor Company Ltd http://www.internationalcastorcoltd.co.uk